Skip to content

Quality

Responsibilities and commitments > Quality

Our clients,
top priority

We know there are always ways to improve, which is why our approach to business is focused on responsibility, commitment and a spirit of ongoing improvement. The quality of our services is backed by a consistent level of trust from our customers.

Moventia is a business group engaged in collective and individual mobility that provides its services under strict requirements in which quality of service is of the utmost importance. Click here to find our Quality Policy.

8,42

NSP (Net Promoter Score)

AccessibilityFriendly ServiceSecurityEfficiencyFlexibility

Certifications:

ISO 27001:2022

ENS-0862/25

11

ISO 9001:2015

ISO 14001:2015

ISO 45001:2018

REGLAMENTO (CE) 1221:09 EMAS III

UNE 13816:2003

ISO 39001:2013

ACCESS UNE 170001-1-2

BIOSPHERE SUSTAINABILITY CERTIFICATION

22

ISO 9001:2015

ISO 14001:2015

We’ve also received the following awards:

2023 Company of the Year

URBAN TRANSPORT

2023 Company of the Year in the Urban Transport category for Moventis Sarfa from the magazine Autobuses & Autocares.

2022 Company of the Year

URBAN TRANSPORT

2022 Company of the Year in the Urban Transport category for Moventis TCC Pamplona from the magazine Autobuses & Autocares.

2019 Best Customer Service

2019 Best Customer Service for TRAM from Sotto Tempo Advertising consultancy firm.

CURRENT NEWS