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Quality

Responsibilities and commitments > Quality

Our clients,
top priority

Our work is always guided by humility and we know that, although there are still many things we can keep improving, we’re backed by our customers’ trust.

The people who choose us every day give us an overall mark of 8.42 out of 10 and the highest rated qualities are our efficiency and flexibility, accessibility, pleasant service and, of course, our high quality and safety standards.

8,42

NSP (Net Promoter Score)

AccessibilityFriendly serviceSecurityEfficiencyFlexibility

Certifications:

Moventis

ISO 9001:2015

ISO 14001:2015

ISO 45001:2018

REGLAMENTO (CE) 1221:09 EMAS III

UNE 13816:2003

ISO 39001:2013

ACCESS UNE 170001-1-2

Movento

ISO 9001:2015

ISO 14001:2015

We’ve also received the following awards:

2023 Company of the Year

URBAN TRANSPORT

2023 Company of the Year in the Urban Transport category for Moventis Sarfa from the magazine Autobuses & Autocares.

2022 Company of the Year

URBAN TRANSPORT

2022 Company of the Year in the Urban Transport category for Moventis TCC Pamplona from the magazine Autobuses & Autocares.

2019 Best Customer Service

2019 Best Customer Service for TRAM from Sotto Tempo Advertising consultancy firm.

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